AI and Customer Experience | Jasen Williams at Verint Engage 2025
September 17, 2025
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At Verint Engage 2025, Sarbjeet Johal speaks with Jasen Williams, Verint’s SVP of Corporate Communications, about customer experience in the age of AI.
The discussion covers CX automation, platform differentiation, the value of starting with use cases, and criteria for choosing a CX platform.
Video published on YouTube on September 17, 2025. Watch the original video on YouTube.